Privacy Policy

JYNIE PRIVACY POLICY

Last Updated: 25 August 2026

This Privacy Policy explains how Injynuity Sdn. Bhd. ("Jynie", "we", "us" or "our") collects, uses, stores, discloses and protects personal data when you visit or use https://www.jynie.co/my, create an account, purchase or sell products, contact us, or otherwise interact with our services.

We respect your privacy and are committed to handling your personal data in accordance with the Personal Data Protection Act 2010 (Act 709) and other applicable Malaysian laws.

1. WHO WE ARE

Jynie is operated by:

Injynuity Sdn. Bhd.
Company Registration No.: 202601017640
Registered/Business Address: 63A-02, Laman Niaga Sunway, Persiaran Medini 3, Bandar Medini Iskandar, 79250 Iskandar Puteri, Johor.
Email: admin@jynie.co
Telephone: +60189710598

For purposes of applicable data protection laws, we are responsible for the personal data that we collect and process in connection with our services.

2. PERSONAL DATA WE COLLECT

Depending on how you interact with Jynie, we may collect the following information:

A. Information you provide to us

This may include:

- Full name;
- Email address;
- Telephone/mobile number;
- Billing and delivery address;
- Account username and password;
- Seller information;
- Identification or verification information where reasonably necessary;
- Payment and transaction information;
- Information relating to products you purchase or sell;
- Communications between you and Jynie;
- Reviews, feedback and other content you submit;
- Information provided when you contact customer support.

B. Information collected automatically

When you use our website, we may automatically collect information such as:

- IP address;
- Browser type and version;
- Device information;
- Operating system;
- Website pages visited;
- Date and time of visits;
- Referring websites;
- General location information;
- Cookies and similar technologies;
- Website usage and interaction information.

C. Information received from third parties

We may receive information from third parties where necessary to provide our services, including payment processors, delivery providers, authentication providers, fraud-prevention services, analytics providers and other service providers.

3. HOW WE USE YOUR PERSONAL DATA

We may collect and process your personal data for purposes including:

1. Creating and managing your Jynie account;
2. Processing purchases, sales and payments;
3. Facilitating transactions between buyers and sellers;
4. Processing and delivering orders;
5. Processing seller listings and consignments;
6. Verifying identity, transactions or account information where necessary;
7. Authenticating or arranging authentication of products where applicable;
8. Communicating with you about orders, listings, payments, deliveries and customer service;
9. Responding to enquiries, complaints and requests;
10. Preventing fraud, scams, counterfeit goods, money laundering and other unlawful activity;
11. Detecting and preventing misuse of our website and services;
12. Improving our website, marketplace and customer experience;
13. Analysing website usage and business performance;
14. Sending marketing and promotional communications where permitted by applicable law and, where required, with your consent;
15. Administering competitions, promotions or loyalty programmes;
16. Complying with legal, regulatory and governmental requirements;
17. Establishing, exercising or defending our legal rights; and
18. Any other purpose disclosed to you at the time your personal data is collected.

4. PAYMENT INFORMATION

Payments made through Jynie are processed by third-party payment service providers.

Where payment processing is handled by a third party, that provider may collect and process payment information in accordance with its own privacy policy and terms.

Where reasonably possible, Jynie does not retain complete payment card information such as your full card number or security code.

5. SELLER INFORMATION

If you use Jynie as a seller, we may collect additional information necessary to establish your identity, verify your products, process sales and payments, comply with applicable laws, prevent fraud and administer your seller account.

We may request additional documentation or information where we reasonably consider this necessary.

6. DISCLOSURE OF PERSONAL DATA

We may disclose personal data to third parties where reasonably necessary for the purposes described in this Privacy Policy.

These parties may include:

- Payment processors and financial institutions;
- Delivery and logistics providers;
- Authentication and product-inspection providers;
- Information technology, hosting and cloud service providers;
- Customer relationship and communication providers;
- Fraud prevention and security providers;
- Analytics and marketing service providers;
- Professional advisers, including lawyers, accountants and auditors;
- Insurance providers;
- Government authorities, regulators, law enforcement agencies or courts where required or permitted by law;
- Buyers or sellers where disclosure is necessary to complete a transaction; and
- Other service providers acting on our behalf.

We will take reasonable steps to ensure that third parties receiving personal data provide an appropriate level of protection for that data.

7. CROSS-BORDER TRANSFERS

Some of our service providers may be located outside Malaysia.

Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure that the transfer and subsequent processing are carried out in accordance with applicable Malaysian data protection requirements.

8. COOKIES AND SIMILAR TECHNOLOGIES

Jynie may use cookies, pixels, tags and similar technologies to:

- Enable essential website functions;
- Remember your preferences;
- Keep you logged in;
- Understand how visitors use our website;
- Improve website performance;
- Measure advertising and marketing effectiveness; and
- Provide relevant content or advertising where applicable.

You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect the functionality of our website.

9. MARKETING

Subject to applicable law, we may send you information about products, promotions, events and other Jynie services.

You may opt out of marketing communications by:

- Using the unsubscribe function in our marketing emails; or
- Contacting us using the details in this Privacy Policy.

You may continue to receive essential service communications relating to transactions, accounts, security and other matters even if you opt out of marketing.

10. PERSONAL DATA SECURITY

We take reasonable technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, alteration, loss or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been compromised.

11. RETENTION OF PERSONAL DATA

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, comply with legal and accounting requirements, resolve disputes, enforce our agreements and protect our legitimate interests.

When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it, subject to applicable legal requirements.

12. YOUR RIGHTS

Subject to applicable law and any applicable exceptions, you may have rights to:

- Request access to personal data we hold about you;
- Request correction of inaccurate or incomplete personal data;
- Withdraw consent where processing is based on consent;
- Request that we cease or limit certain processing where applicable;
- Object to certain forms of processing or direct marketing; and
- Make enquiries or complaints regarding our handling of your personal data.

Requests should be made using the contact details below.

We may need to verify your identity before processing a request.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices or content of third-party websites. You should review their respective privacy policies before providing personal information.

14. CHILDREN

Jynie is not intended for individuals who are not legally capable of entering into binding transactions.

We do not knowingly collect personal data from children in circumstances where doing so would be unlawful.

If you believe that a child has provided personal data to us, please contact us.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable laws.

The updated version will be posted on our website with the revised "Last Updated" date.

16. CONTACT US

If you have questions, requests or complaints regarding this Privacy Policy or your personal data, please contact:

Injynuity Sdn. Bhd.
Email: admin@jynie.co
Address: 63A-02, Laman Niaga Sunway, Persiaran Medini 3, Bandar Medini Iskandar, 79250 Iskandar Puteri, Johor.
Telephone: +60189710598

We will endeavour to respond to privacy-related requests within a reasonable period.

17. ACKNOWLEDGEMENT

By using our website and services, you acknowledge that you have read this Privacy Policy and understand how your personal data may be collected, used and disclosed as described above.

Where consent is required by applicable law, we will obtain the relevant consent separately or through an appropriate mechanism.

JYNIE PRIVACY POLICY — ADDITIONAL CONSIGNMENT & AUTHENTICATION PROVISIONS

CONSIGNMENT AND AUTHENTICATION DATA

If you consign an item to Jynie, we may collect and process information relating to you and the item, including:

- your name and contact details;
- seller account information;
- transaction and payout information;
- photographs of the item;
- serial numbers and identifying information;
- receipts, purchase records or other provenance documentation;
- authentication-related information; and
- communications relating to the item.

We may use this information to administer the consignment, authenticate the item, create product listings, process transactions, investigate disputes, prevent fraud and comply with applicable legal obligations.

THIRD-PARTY AUTHENTICATION PROVIDERS

Jynie may use third-party authentication and verification providers, including Entrupy, to assist with determining the authenticity of eligible products.

Information and images relating to products may be submitted to such providers for authentication and verification purposes.

Entrupy operates its own systems and processes personal and other information in accordance with its applicable terms and privacy policies.

Jynie will only disclose information reasonably necessary for the relevant authentication, verification or fraud-prevention purpose.

PRODUCT IMAGES AND RECORDS

Jynie may retain photographs, authentication records, product identifiers and transaction records for reasonable periods for purposes including:

- maintaining transaction records;
- verifying authenticity;
- preventing return fraud;
- resolving disputes;
- protecting buyers and sellers;
- complying with legal obligations; and
- defending Jynie's legal rights.

Where appropriate, Jynie may compare photographs or identifying characteristics of an item before dispatch with those of an item returned by a buyer.

SELLER AND BUYER DISCLOSURES

Where reasonably necessary to complete a transaction, Jynie may disclose relevant information to the buyer, seller, courier, payment provider, authentication provider or other service provider.

Jynie will seek to limit disclosure to information reasonably necessary for the relevant purpose.